By the time a new wearer gets home, most of the aftercare talk is gone. LensGuide is the guide that goes with them — a free-standing link you hand over at dispensing, tailored to their exact lens and solution, with your practice's number on every emergency screen.
Contact lens complications are overwhelmingly complications of compliance — sleeping in lenses, tap water, topped-up solution, stretched daily disposables. LensGuide exists to keep your instructions alive between visits, in plain language a nervous new wearer can actually follow.
Every patient-facing word goes through optometrist review before it reaches a wearer — including the judgement calls, like how to talk to the patient who is going to swim in their lenses anyway.
Each rule is one line, the reason why, and the lever to pull — always on the same screen. The one-word anchors get reused across the whole product, so the troubleshooting library speaks the same language.
Almost everything that causes a serious eye infection arrives on a finger. Drying matters as much as washing — and sanitiser is not a substitute.
The single largest avoidable risk — and it renders differently for ortho-K wearers, whose lenses are designed for exactly that, on your prescription only.
The rule we'd keep if we could only keep one: no rinsing, no storing, no showering or swimming in lenses — and why Acanthamoeba earns the fear.
Topping up is storing lenses in liquid that has already done its work. Daily wearers get their own version: a new pair every morning, never twice.
The four signs of serious infection, what to do right now, and your practice's number — plus the after-hours instruction you configure.
I fell asleep in my lenses. It's stuck. I swam. Troubleshooting entries that answer the 10pm panic without a phone call — and say clearly when to make one.
Practice name, phone number and after-hours instruction flow through the whole guide — captured once when you subscribe, shown wherever a patient needs to act.
LensGuide is a free-standing link — it sits in front of the patient, not behind a login. It exists to help wearers do the right thing, and to send the wrong thing straight back to your chair.
Dailies, two-weekly and monthly softs, RGPs, ortho-K, sclerals, torics, multifocals and cosmetics — each with its own branch, plus multipurpose and peroxide solution paths.
No scare tactics and no false comfort: what actually goes wrong, how rarely, and why the rules exist — written so patients trust the guide enough to open it again.
Billed monthly, in Rand. Unlimited patients — hand the link to every wearer you fit.
No. LensGuide is deliberately a free-standing link, like ColourCheck — you hand it over and the patient uses it at home. It's a compliance and education tool, not a records system, so there is nothing to integrate and nothing to maintain.
No — it reinforces it. Patients forget most of what they're told before they get home; LensGuide repeats your instructions in plain language, in their pocket, at the moment they're actually holding the lens. The emergency path always ends the same way: take it out and phone the practice.
The entry flow asks what they wear, so the rules adapt. Ortho-K wearers see the overnight version of the sleep rule; daily wearers see "a new pair every morning" instead of solution care. Nobody reads instructions that don't apply to them.
Yes — that's the point. Every patient-facing word is written to be reviewed and signed off by an optometrist before launch, including the genuine clinical judgement calls, like the harm-reduction line for patients who will swim in lenses regardless.
Register your practice for early access and help shape the wording your own patients will read.